PrimoCollect Group is a combination of modern technology, best analytics and many years of practical debt recovery experience.
With a professional team of more than 500 employees and unique experience in the field of repayment of overdue debts, PrimoCollect Group has a leading position in the Ukrainian collecting service market.
We have created two largest high-tech contact centers in Ukraine (Kyiv - Lviv - Poltava).
More than 350 qualified specialists in contact centers who have skills in different stages of collection, allowing us to demonstrate stable high efficiency.
We regularly invest in the development and training of our employees to remain the best in the market.
We are keeping track of technological innovations, introducing modern IT technologies and solutions to improve our performance;
We work with more than 60 000 contacts per day.
During the month we send approximately 300 000 letters, with a maximum capacity of more than 60 000 letters per day.
We send more than 2,000,000 SMS per month and 50,000 IVR / IVM per day.